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The Gold Seal Recycler Customer Assurance Process

Customer satisfaction is an integral part of the Gold Seal Program. If you feel that you are not entirely satisfied with any Gold Seal Certified Recycler, either in the quality of their products and service or in their business practices, we encourage you to contact the ARC Gold Seal Committee by filling out the form below.

Your feedback will result in an independent review of the issue or complaint by the ARC Gold Seal Committee, and their assistance in determining an appropriate resolution. We will endeavour to mediate a solution that is beneficial and acceptable to all parties involved.